FAQ

Webmasters

What is Web-smarter?

Web-smarter is a wordpress plugin.

Sounds simple? it is – only it’s a game changer in the way wordpress websites management is being done!

With web-smarter you will collect, manage & track ALL your tasks, manage your service providers, and their payments, ALL without ever leaving your website!

Why Should I install Web-smarter?

Have a wordress websites?  Then you must install web-smarter.

We are all too busy, to manage our businesses, blogs, life. Who have the time to give a call to the developer who build the site a year ago ? or ask the designer for a new banner?

You have imperfections your website you keep for later. NO MORE.  install web-smarter, add all your tasks in seconds, click on a single button to ask for estimations, and if you like the task’s fixed price, (AND YOU WILL!), pay.

Web-smarter hold the payments, until you say our hand-picked experts are done with your tasks. only then they get paid.

Never leave your site to manage it, you don’t need to choose your service provider, or even know his name. THESE DAYS ARE OVER!

Save time, Save money, Simplify the process. Get things DONE! Install web-smarter now!

And if you have any issue – Web-smarter team is here to help, contact or chat with us.

How to install Web-smarter?

You can install web-smarter wordpress plugin from your own wordpress site.

  1. open your wp-admin & login.
  2. click on the menu “Plugins” -> “Add New”.
  3. On the top right of the page – you have a textbox “Search Plugins”, enter “web-smarter” and click enter.
  4. you will see the web-smarter plugin. click “Install Now”.
  5. page refreshed, and showing the installation process. once done – click the “Activate Plugin” Hyperlink.
  6. That’s it! Welcome to Web-smarter! you can see the floating “+Task” button and can start collecting your tasks.
  7. All collected tasks are shown under menu “Web-Smarter” -> “Task Central”.

HOLD ON! – no need to register? nope – as a client we simplified that as well – upon installation we automatically register you by your website user admin details, you will be emailed with your username and password to web-smarter web-app. But you don’t really need it – you have it all from your wp-admin!

If you are struggling – don’t feel bad. Contact us – and we will install it for you – Free of charge!

How do I manage my WordPress website tasks?

Clicking “add task” button from anywhere on your site will collect the task to your task central page.

You can fill in the title, description, take a screenshot, or upload an image, and draw on it.

On the task central you can see all your tasks, you can chat with the expert on each task in a chat like interface.

each task have it’s own status:

  • Draft – a task only visible to you.
  • Estimation – a task sent to Expert for estimation.
  • Ready – a task estimated by the expert and waiting for you to approve (pay the requested amount).
  • In-progress – when  you approve the task – pending expert to deliver.
  • Review –  expert done with task – and it is pending your review.
  • Done – you reviewed and approve task completed.
  • Reopen – noticed some things not done – and reopened the task – make sure to clarify your requirements.

With this simple task flow – you always stay in control, without ever leaving your site wp-admin.

How do I manage service providers (Web Experts)?

Simple – you don’t.

We do it all for you, the minute you install the Web-smarter plugin, we automagically assign an Expert for you.

All are experts are hand-picked by us, with minimum 3 years of experience in their field. We did it so you can sit back and concentrate on what you do best.

YES – you don’t even need to know their name.

PS. you will be able to add your own, but we are still working on it…

How do I manage payments?

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Free to use! What will i pay for?

Web-smarter is a Free-to-use platform.

Install for Free, Collect & manage your tasks for Free.

You only pay for services web experts provide and add-ons if you want.

When task definitions are ready – you can click “Ask for Estimation” button, this will sent the task for a web Expert for a Free estimation.

Expert enter his estimation in hours – how many hours is it gonna take him to deliver you task, Web-smarter automatically calculates a fixed price cost for the task. We base the calculations on a 25$ / hour rates (USD), while considering promotions, add-ons you choose, or your managing agency definitions (if applicable).

REMEMBER – It is your decision if you want to approve a task and pay or not. Web-smarter hold the task’s funds until the task is marked as “Done”, Therefore if you are not satisfied with the delivery – you can always change the task status to “Reopen” or contact us for Free additional support.

What can i do if i’m not satisfied with a task delivery?

Life isn’t perfect!

While we screen the best Expert for the job, there might be multiple reasons for a task delivery to fail.

You may think you explained a task perfectly, while the Expert understands it totally different. Try to be as descriptive as you can, do not make assumptions.

Every website is different, your website code can be neat or really horrible. The Expert isn’t familiar with it, but he is working with his professional hunch. In some extreme cases the hunch was wrong – and he is asking for an additional funds.

In some cases – there might not be a fit between you and the Expert – we can replace the Expert for you – just let us know!

Either way – if you are not able to resolve the issue with the Expert – Web-Smarter team is here for you!

We will go over the communications on the task, review the initial requirements and resolve the case. We can refund you for the paid amount and cancel the task, change your assigned Expert, or resolve the case internally with the Expert.

If you have any issue or question – do not hesitate – Contact us!

Web Experts

What is Web- Smarter ?

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Why Should I join Web - Smarter ?

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How to join Web - Smarter ?

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How does Web - Smarter work ?

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Does Web - Smarter increase my income?

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Can I choose the projects?

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Can I choose my clients?

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Can I choose agencies?

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Can I be part of more than 1 agency?

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How and when do I get paid?

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Have a query not listed above? Please Contact Us